Service Delivery / No Physical Shipping Policy
Last updated: September 26, 2026
SabKi Sawari is a transportation booking and trip-operations platform. We do not sell or ship physical products. Any reference to a shipping policy for merchant onboarding should be read as this Service Delivery and No Physical Shipping Policy.
1. No physical shipping
No parcel, retail product, or physical good is delivered by courier through this website. SabKi Sawari provides digital access to transport booking, driver operations, owner fleet tools, wallet records, support, and related services.
2. How services are delivered
- Passengers search supported routes, review trip details, select seats where available, and submit booking requests through the app.
- Drivers create eligible trips, accept or reject booking requests, operate pickup/drop-off workflows, and collect cash fare at boarding in the current launch model.
- Owners manage supported vehicles, driver relationships, jobs, trip visibility, settlements, reports, fare policies, and owner wallet records.
- Admins review verification, support, cancellations, refunds, SOS, finance, settings, and operational issues through role-gated tools.
3. Service area and timing
The public launch corridor confirmed by the application is Karachi and Hyderabad. Trip availability, departure time, stops, seats, vehicle details, and fare are shown for each published trip inside the app. A booking is not guaranteed until the applicable confirmation flow is completed.
4. Fares and payment model
All public monetary amounts are in Pakistani Rupees (PKR). SabKi Sawari does not publish fixed universal fares on this website because fares depend on the route, trip, seats, fare policy, and driver-published trip data. In the current launch model, the trip fare is paid in cash directly to the driver upon boarding. Passenger wallets support security-deposit holds and releases; driver and owner wallets support commission and related accounting.
5. Failed, cancelled, or disputed service delivery
If a trip is cancelled, a passenger does not board, a driver cancels, or a platform/admin action affects a booking, the refund and wallet outcome follows the Return & Refund Policy and the server-validated booking rules. Support disputes are investigated from available booking, trip, wallet, and safety records.
6. Support and contact
For service delivery questions, contact support@sabkisawari.com or WhatsApp +92 327 3143986.
Business address: 1, Flat No. 28, Block B-4, Johar Square, Gulistan-e-Johar, Karachi East, Karachi East.